The Beat

HLTH: Revolutionizing Consumer Healthcare with AI and Data Innovation with Bernardo Tavares

Episode Summary

AI and data are being used to transform consumer healthcare by personalizing experiences, reducing friction, supporting growth, and promoting sustainable innovation. In this episode, Bernardo Tavares, Chief Technology and Data Officer at Kenvue, discusses leveraging AI and data to transform consumer healthcare. He shares his journey from the tech industry to consumer goods and healthcare, emphasizing how technology can enhance the consumer experience. Kenvue, known for brands like Tylenol and Listerine, is the largest pure-play consumer health company and focuses on digital reinvention. Bernardo highlights how AI can personalize consumer interactions, reduce operational friction, and drive growth. He also discusses sustainability efforts, including a digital menopause platform aimed at breaking societal taboos. Tune in to discover how Kenvue is revolutionizing consumer healthcare with AI and data innovation!

Episode Notes

About Bernardo Tavares:

Bernardo Tavares is the Chief Technology & Data Officer for Kenvue, where he oversees the Information Technology and Data Science groups. As a key enabler of innovation and growth, he leads the data and technology agenda by scaling digital capabilities to better serve customers and consumers.

With extensive experience in business technology life-cycle management and value creation, IT transformation and optimization, Bernardo has worked across consumer, healthcare, and technology industries. His expertise spans sales, digital marketing and analytics, strategic and solutions architecture, organization design and management, IT governance and risk management, program and portfolio optimization, application services, business analysis, and talent development.

Passionate about commercial innovation, digital transformation, precision marketing, and digital solution development, Bernardo believes that technology, science, data, and design can unlock value for customers while improving sustainability, health, and well-being for the communities served by Kenvue.

Things You’ll Learn:

  1. AI and data are being leveraged to personalize consumer experiences, reduce operational friction, and support growth in the healthcare sector.
  2. Maintaining privacy and building trust with consumers is crucial for the successful implementation of AI and data-driven solutions.
  3. Kenvue is committed to sustainability, ensuring clean data and innovation that aligns with its ESG goals.
  4. Kenvue has launched a digital menopause platform designed to break societal taboos and provide comprehensive care.
  5. A mindset of continuous learning, trust, and curiosity would responsibly harness the power of technology and drive innovation.

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