Meet Laudio, the pioneering SaaS platform revolutionizing health systems' operations and prioritizing their most vital resource, their personnel. In this episode, Russ Richmond, the CEO and co-founder of Laudio, delves deep into how the platform sets itself apart in the bustling realm of health tech by empowering frontline healthcare leaders to enact widespread change through AI-driven workflow automation. He explores the transformative impact of Laudio on staff engagement and retention, which showcases promising reductions in turnover and improved operational efficiency in various health systems. Dr. Richmond touches upon the strategic use of evidence-based leadership to fuel customer acquisition and how Laudio's case studies propel market adoption. He also discusses his personal journey and the unconventional path that led him to prioritize passion and purpose over profit in the competitive healthcare landscape. Prepare to be inspired by a vision of healthcare innovation that’s not just changing the industry but also changing lives.
About Russ Richmond:
Russ Richmond has diverse work experience spanning various industries and roles. Russ is the CEO and Co-founder of Laudio, a healthcare leadership company that improves frontline actions. Russ has also served as a Member of the Innovation Growth Board at Mass General Brigham. In addition, they have held positions such as Executive Chairman and Independent Board Director at Validic, Member of the Board of Directors at BioDigital, and CEO and Board Director at Advanced Practice Strategies (APS), where they successfully restructured the company and facilitated its acquisition. Russ has also worked at Explorys, an IBM company, as an Independent Board Director. Prior to that, they were the CEO and co-founder of Objective Health, a startup within McKinsey & Company, where they played a significant role in establishing the company and leading its performance insights efforts. Russ had earlier worked as a Consultant and Associate Principal at McKinsey & Company. Russ also has experience as the Executive Vice President of Verisk Health and as a resident physician at the University of Michigan Health System.
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