The Beat

Dr. Stanley Crittenden, Chief Medical Officer at Quantum Health, on Human-Centered Navigation and GLP-1 Cost Management

Episode Summary

Employers should treat obesity as a chronic condition and support holistic programs that manage costs and provide ongoing GLP-1 support. In this episode, Dr. Stanley Crittenden, Chief Medical Officer at Quantum Health, discusses how his organization is driving change in healthcare delivery through navigation, technology, and a human-centric approach. He shares insights into Quantum Health's commitment to improving the member experience and clinical outcomes by addressing the complexities of healthcare and integrating AI technologies into their navigation approach. Dr. Crittenden also highlights the importance of pharmacy management, particularly in the rising cost of specialty medications and GLP-1s, and how Quantum Health is helping employers manage these challenges while prioritizing member well-being. Tune in to learn how Quantum Health is transforming healthcare through navigation, technology, and a focus on the whole person.

Episode Notes

About Dr. Stanley Crittenden:

Dr. Stanley Crittenden is the Chief Medical Officer at Quantum Health. He is a board-certified nephrologist and internal medicine doctor with an unwavering focus on clinical excellence and a deep passion for improving the healthcare system. He has extensive experience in managed care, having held leadership positions at Humana, Anthem, and Evergreen Nephrology prior to joining Quantum Health.

Things You’ll Learn:

• Quantum Health is focused on human-centered navigation, enhanced by AI, to improve member engagement, operational efficiency, and employer value.
• The organization utilizes predictive analytics and real-time intercept technology to proactively intervene and improve clinical outcomes.
• Quantum Health’s premier pharmacy product suite provides pharmacy-trained pharmacists who analyze clinical records to ensure members receive the right care at the right time while being cost-conscious.
• Quantum Health is helping employers navigate the complexities of GLP-1s by taking a holistic approach that considers the whole person, including their health coaching needs, diet, exercise, and lifestyle changes.
• Employers should recognize obesity as a chronic problem and embrace holistic programs that not only control inappropriate utilization but also provide ongoing support for members using GLP-1s.

Resources:

• Connect with and follow Dr. Stanley Crittenden on LinkedIn.
• Learn more about Quantum Health on their LinkedIn and website.