The Beat

AI @ HLTH: Trusting AI and Transforming Healthcare with ZS

Episode Summary

In this conversation, Host Sandy Vance speaks with Pratap Khedkar, CEO of ZS, about the pressing issues in healthcare, particularly the scarcity of providers and the potential of AI to create healthcare abundance. They discuss the gaps in the current healthcare system, the global provider shortage, and the role of AI in addressing these challenges. Khedkar emphasizes the importance of trust in AI, the need for regulatory frameworks, and shares real-world use cases of AI improving patient care and clinical trials. The conversation concludes with a look ahead to ZS's vision for the future of healthcare and the integration of AI.

Episode Notes

In this conversation, Sandy Vance speaks with Pratap Khedkar, CEO of ZS, about the pressing issues in healthcare, particularly the scarcity of providers and the potential of AI to create healthcare abundance. They discuss the gaps in the current healthcare system, the global provider shortage, and the role of AI in addressing these challenges. Khedkar emphasizes the importance of trust in AI, the need for regulatory frameworks, and shares real-world use cases of AI improving patient care and clinical trials. The conversation concludes with a look ahead to ZS's vision for the future of healthcare and the integration of AI.

In This Episode, they talk about : 

• ZS aims to improve life through healthcare innovation.
• Healthcare gaps are widening, leading to patient dissatisfaction.
• AI can help bridge the gap between data and human capability.
• The US faces a significant shortage of healthcare providers.
• Trust in AI is a major barrier to its adoption in healthcare.
• AI can predict patient drop-off rates for medications.
• Regulatory frameworks are needed for AI in healthcare.
• Collaboration between public and private sectors is essential for AI standards.
• AI tools can enhance the patient experience and reduce burnout.
• The future of healthcare will involve a synergy between humans and AI.

A little about Pratap:

Pratap was elected CEO of ZS in July 2021. Prior to this, he led the firm’s global pharmaceuticals practice for nine years, as well as a practice focused on the dynamics of healthcare ecosystems. He founded and led its advanced data science capability track, which focuses on AI.